Safety alert - Medtronic MiniMed™ 600/700 series insulin pump systems

Battery alerts and alarms

The manufacturer Medtronic has received reports of adverse effects (hyperglycaemia, diabetic acidosis) occurring during the use by diabetics of certain models of the MiniMed™ 600 series & 700 series insulin pump.

In order to remind patients how to use their MiniMed insulin pump, Medtronic is issuing a safety alert to patients, healthcare professionals and suppliers in order to:

  • Highlight the importance of paying attention to the battery alerts and alarms displayed on the pump,
  • Remind patients to always carry spare batteries as advised in the user guide,
  • Provide information on situations that could shorten the pump's battery life and result in the pump stopping insulin delivery significantly sooner than expected.

In some cases, if the pump has been dropped, bumped or experienced physical impact, its internal electrical components could have been damaged. This may reduce battery life and cause battery level warnings to be triggered when the remaining life is less than the level indicated in the user guide. A single drop could result in reduced battery life, either immediately after the drop or over time, and could continue to affect the pump even once the battery has been replaced.

Affected pumps will display the warning message Low Battery Pump, indicating that the pump has up to 10 hours of battery life left. However, the actual battery life could be significantly lower. After the Low Battery Pump warning, progressive warnings and auditory alerts may be triggered. If the Replace Battery Now alarm is displayed, the pump will stop insulin delivery.

Insulin pump models affected

Please refer to the table below.

Insulin pump
Model number

MiniMed™ 620G insulin pump

MMT-1710, MMT-1750 

MiniMed™ 630G insulin pump

MMT-1714, MMT-1715, MMT-1754, MMT-1755

MiniMed™ 640G insulin pump

MMT-1711, MMT-1712, MMT-1751, MMT-1752

MiniMed™ 670G insulin pump

MMT-1760, MMT-1761, MMT-1762, MMT-1780, MMT-1781, MMT-1782

MiniMed™ 700G insulin pump

MMT-1801, MMT-1805, MMT-1850, MMT-1851 

MiniMed™ 720G insulin pump

MMT-1809, MMT-1810, MMT-1859, MMT-1860, MMT-1867

MiniMed™ 740G insulin pump

MMT-1811, MMT-1812, MMT-1861, MMT-1862

MiniMed™ 770G insulin pump

MMT-1880, MMT-1881, MMT-1882, MMT-1890, MMT-1891, MMT-1892

MiniMed™ 780G insulin pump

MMT-1884, MMT-1885, MMT-1886, MMT-1894, MMT-1895, MMT-1896 

Action to take

  • Carry an extra set of new AA lithium or alkaline batteries or fully charged NiMH batteries in case the pump's battery needs to be replaced sooner than expected.
  • Always pay attention to your pump's alerts and alarms, and be prepared to replace the battery as soon as the 'Low Battery Pump' alarm sounds.
  • Don't wait for subsequent battery alerts to sound, since they may be triggered when the remaining battery life is less than the level stated in the user guide.
  • Check the pump's user guide for instructions on how to replace the battery.
  • Make sure that you always have a backup insulin injector in your emergency kit in case of need. 

For any other questions, please contact your medical device market surveillance authority – which, in Luxembourg, is the Division of Pharmacy and Medicines (Division de la pharmacie et des médicaments) of the Health Directorate – by email to: meddevices.vigilance@ms.etat.lu.

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