Getting in touch with the DPM

How to get in touch with the Division of Pharmacies and Medicines

The Division of Pharmacies and Medicines can be reached using the generic email addresses below:

• pharmacovigilance@ms.etat.lu
  Queries and notifications in connection with the safety and proper use of medicinal products
• qualitydefects@ms.etat.lu
  Queries and notifications in connection with medicinal-product quality defects
• rapidalert@ms.etat.lu
  Quality defects and stolen or counterfeit/falsified medicinal products
• referrals@ms.etat.lu
  Arbitration procedures
• nitrosamines@ms.etat.lu
  Queries and submissions in connection with nitrosamines and other impurities
• fmd@ms.etat.lu
  Queries and notifications in connection with the European directive on falsified medicines
• inspections.dpm@ms.etat.lu
  Queries in connection with inspections
  
• infoshortages@ms.etat.lu
  Queries and notifications in connection with medicinal-product supply-chain disruptions and/or stockouts, or market withdrawals
  
• maa.hum@ms.etat.lu
  All matters in connection with marketing authorisations for medicinal products for human use (initial applications, variations, withdrawals, fees, etc.)
• clinicaltrials@ms.etat.lu
  Queries in connection with clinical trials on medicinal products
• infocannabis@ms.etat.lu
  Queries in connection with medicinal cannabis
• infostupefiants@ms.etat.lu
  Queries in connection with narcotic drugs and psychotropic substances
• luxvet@ms.etat.lu
  Queries in connection with medicinal products for veterinary use
• meddevices@ms.etat.lu
  Queries and notifications in connection with medical devices
• meddevices.vigilance@ms.etat.lu
  Safety notices for medical devices and in-vitro diagnostic medical devices
• meddevices.inspections@ms.etat.lu
  Queries in connection with medical-device and in-vitro diagnostic medical-device compliance inspections
• cosmet@ms.etat.lu
  Queries in connection with cosmetic products and cosmetovigilance notifications
• secretariatdpm@ms.etat.lu
  Appointments
• luxdpm@ms.etat.lu
  Any other queries not mentioned above