Dispensation of medicinal products

Medicinal products are dispensed in public pharmacies (dispensaries):

  • against a medical prescription;
  • on the advice of a pharmacist;
  • at a person's request.

Public pharmacies are pharmaceutical establishments that are authorised to:

  • dispense medicinal products to the public;
  • compound medicinal preparations;
  • sell medicinal plants;
  • sell medical devices (equipment);
  • sell various accessories;
  • and sell hygiene products.

Pharmacies are a public service that is managed on a concession basis. The creation and transfer of dispensaries are governed by law.

Pharmacists prepare, check, store and dispense medicinal products.

The pharmacist's role

When you go to the pharmacy with a prescription for a medicinal product, the pharmacist will:

  • check your prescription;
  • check that there is a genuine need to take the medicinal product;
  • prepares the dose to be administered, if necessary;
  • tell you how to take the medicinal product (duration of treatment, amount to take, and how to take it);
  • tell you about possible interactions with other medicinal products or substances – such as alcohol, for instance – and adverse side effects.

Pharmacists have a special duty to give advice when dispensing non-prescription medicinal products.

Pharmacists may substitute, add or remove items on medical prescriptions. In particular, they can replace a brand of a medicinal product with another brand, or propose a generic medicinal product.

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