eSanté Agency EIG

Role of the eSanté Agency

The eSanté Agency is the national agency responsible for facilitating the secure electronic sharing and exchange of patients' health data between the healthcare professionals involved in their health journeys. Its role is to ensure better use of information in healthcare and in the health and social welfare sector, in order to optimise the monitoring and coordinated care of patients.

The role of the eSanté Agency covers 6 main challenges:

  • facilitate and improve prevention, diagnosis, treatment and medical monitoring of patients;
  • help to improve the quality and safety of healthcare for the benefit of patients;
  • help to improve efficiency through a better flow of information on patient health;
  • improve management of health services and national coordination of the healthcare system, in particular through better availability of standardised data;
  • help to manage changes in health spending, in particular by helping to limit duplicated examinations and analyses;
  • adapt to European regulations on cross-border care.

eSanté services

To help achieve these objectives, the eSanté Agency has set up a national platform for sharing and exchanging health data, to which the software and information systems used by the various healthcare providers are connected. Through this platform, it offers a range of digital health services. Some of these services are only accessible to healthcare professionals, while others are also intended for patients.

Two services are designed for both patients and healthcare professionals: the Electronic Healthcare Record (Dossier de soins partagé - DSP) and the Electronic Vaccination Record (Carnet de vaccination électronique - CVE).

  • The DSP is the patient's personal and secure electronic healthcare record and brings together their essential health data, for example the results of biological and radiological examinations, or hospital release letters, in one place. It gives healthcare professionals involved in a patient's care an overview of their health history.
  • The Electronic Vaccination Record (CVE) centralises vaccination data and facilitates personalised monitoring of a patient's vaccination status thanks to a decision-making tool based on the updated recommendations of the Superior Council of Infectious Diseases (Conseil supérieur des maladies infectieuses - CSMI). The notification system built into this tool informs patients when they are due for a booster.

The eSanté Agency is here to help you go digital

To facilitate the adoption of eSanté services and their integration into medical practice, the eSanté Agency regularly organises information sessions for doctors throughout the country, as well as 'eSanté First Steps Pack' (Pack Premiers Pas eSanté) sessions targeted at doctors who have just started working in Luxembourg. These initiatives will be extended to all professionals in the country as the service offering develops.

Consult the Agency's calendar of events to find out the dates of the next sessions and to sign up.

Governance of the eSanté Agency

The eSanté Agency is an Economic Interest Group bringing together the following healthcare providers:

  • the State, represented by the Ministry of Health and Social Security,
  • the National Health Fund (Caisse nationale de santé - CNS),
  • the Joint Social Security Centre (Centre commun de la sécurité sociale - CCSS),
  • the Association of Doctors and Dentists (Association des médecins et médecins-dentistes - AMMD),
  • the Federation of Luxembourg Hospitals (Fédération des Hôpitaux Luxembourgeois - FHL),
  • the Luxembourg Pharmacists' Union (Syndicat des pharmaciens luxembourgeois - SPL),
  • the Luxembourg Federation of Medical Analysis Laboratories (Fédération luxembourgeoise des laboratoires d’analyses médicales - FLLAM),
  • the Confederation of Care and Assistance Providers (Confédération des organismes prestataires d’aides et de soins - COPAS)
  • and Patientevertriedung.

Each of these members has designated one or more representative(s) to sit on the eSanté Agency Management Board, which meets monthly.

Day-to-day management is taken care of by a dynamic and multidisciplinary team (doctor, nurse, pharmacist, computer scientist, lawyer, project manager, administrator, etc.) focused resolutely on the patient, the continuity of care and support for Luxembourg healthcare professionals, with whom it has strong and ongoing relationships.

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